Hello, I'm Chee. I believe in setting a positive impact by building and managing
service journeys that meet the needs of customers, businesses,
regulatory and technical constraints.
Through understanding complex value network systems, identifying customer painpoints
and co-creating with key stakeholders, we can transform how customers experience services.
I can offer two years of experience in design for global leading companies,
excellent strategic/design thinking, insight-driven research/analysis,
service proposition development and prototyping skills.
Assisted a team in building an optimised customer experience for an eCommerce and logistic company.
Worked with a leading asset management firm to transform their wholesale client experience.
Help foreign patients to obtain quick relief and enjoy continuous vacation.
The 'Sainsbuddy' explores the 2020 retail vision with a focus on
replacing the current shopping routine.
Deep Rooted Tree is an interface project that creates links between my
family history and Korean history.
100 Percent is an identity for a product line which supplies plant-based food and other products
Assisted a team to help brands evolve, (re)position, and align with the target market.